shoulder bag nell
Shipments are made all over the world by DHL courier and in Italy by BRT. Shipping is charged to the customer with the following costs:
Pickup in STORE: Free
ITALY: 8€ - FREE for orders over 200€
CEE COUNTRIES/United Kingdom: 25€
NON-EEC EUROPEAN COUNTRIES: 30€
USA and CANADA: €35
Rest of the World: €50
Italy: 1 - 2 working days (Taking charge of the courier).
Europe: 3 - 5 working days.
Rest of the world: 3 - 10 working days.
Any additional costs due to the payment of taxes, duties and sales taxes for countries outside the European Union are the responsibility of the buyer.
These are to be paid directly to the carrier in order to free up the order.
For more details see the Shipping page.
Pay with PayPal, credit/debit card, in 3 installments with Scalapay or cash on delivery.
For more details see the payments page.
The customer can return what he has purchased to us within 14 days of placing the order.
The return is free only in case of size/color change or item exchange provided that the cost is equal to or greater than the return. It is also possible to choose to issue a voucher valid for 6 months from the date of activation. For the refund, the return costs €8. The refund does not include any shipping costs or customs duties/taxes.
For more information, see the Returns page.